Terms & Conditions
Effective date: 5 June 2026
1. Definitions and Parties
These Terms and Conditions govern the use of the companyinmalaysia.com website, digital client onboarding portals, and professional statutory filing tools. These services are owned and operated by Dot Infinity Sdn Bhd (Co. Reg. No. 202401005034 (1550884-V)), a technology-enabled corporate services firm incorporated in Malaysia with its registered headquarters at A-6-1, Tower A, Menara Atlas, Bangsar Trade Centre, Jalan 4/83A, Off Jalan Pantai Baharu, 59200 Kuala Lumpur, Malaysia.
Within these terms:
- "Company" refers to Dot Infinity Sdn Bhd.
- "Platform" refers to the companyinmalaysia.com website, portals, and online dashboards.
- "Services" refers to digital company incorporation, corporate secretarial retentions, statutory filing services with the Companies Commission of Malaysia (SSM), e-KYC validations, nominee director liaison, and corporate banking introduction facilities.
- "Client" or "You" refers to any company founder, director, shareholder, or authorized promoter registering an account or executing filings through our Platform.
2. Provision of B2B Corporate Services
Dot Infinity Sdn Bhd operates as a professional intermediary facilitating business setup services under the rules of the Malaysian Companies Act 2016. All professional secretarial engagements are managed by qualified, licensed company secretaries holding valid Practicing Certificates issued by the SSM.
By initiating an incorporation or filing request, you confirm that:
- All proposed corporate names, shareholder structures, and business activity details provided in the Superform intake match your true intent and comply with Malaysian corporate law.
- No information supplied is intended to mislead regulatory officers or violate the business classification codes of Malaysia.
- Under Section 591 of the Companies Act 2016, supplying false or misleading declarations to SSM is a serious offense punishable by fines up to RM 3,000,000, imprisonment up to 10 years, or both. You agree to indemnify the Company fully against any liability arising from false information supplied by you.
3. Biometric e-KYC Verification & PKI Signatures
To comply with anti-money laundering regulations (AMLA 2001) and SSM guidelines, you agree to undergo biometric identity verification through our integrated CTOS e-KYC pipeline. You consent to providing high-resolution MyKad or passport scans, entry stamp verifications (for foreign directors), and secure facial photographs.
Furthermore, you agree that all statutory board resolutions, company constitutions, and lodgement authorizations will be signed digitally using our integrated SigningCloud PKI signature framework. Under the Malaysian Digital Signature Act 1997, digital signatures executed through our Platform hold full legal equivalence to physical ink signatures.
4. Payments, Retainers, and Billing
All service fees, SSM registry filing deposits, and monthly/annual corporate secretarial retainers are billed in Ringgit Malaysia (RM) and must be paid in full prior to processing. Payments are processed securely via our integrated FPX and card networks (e.g. Xendit).
Secretarial retainers are billed in advance on an annual basis. Failure to maintain active payment accounts or settle annual secretarial retainers may result in the formal resignation of the appointed Company Secretary in accordance with the resignation procedures of Section 237 of the Companies Act 2016.
5. Limitation of Liability
To the maximum extent permitted by Malaysian law:
- Dot Infinity Sdn Bhd is not liable for service delivery failures or delays stemming from regulatory system downtimes (e.g., MyCoID portal outages) or name check rejections by the SSM Registrar.
- Our total aggregate liability for any single claim or service failure shall not exceed the professional fees paid by you for that specific transaction (excluding direct government statutory fees).
- We shall not be liable for any indirect, consequential, or special business losses, lost savings, or profits resulting from delays in company incorporation or bank account pre-clearance.
6. Governing Law & Jurisdiction
These Terms and Conditions and all transactions conducted through the Platform are governed exclusively by the laws of **Malaysia**. Any dispute, controversy, or claim arising out of these terms shall be subject to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia, or resolved via binding arbitration through the Asian International Arbitration Centre (AIAC) in Kuala Lumpur.
7. Contact Information
For legal enquiries or notices, please contact:
Legal DepartmentDot Infinity Sdn Bhd
A-6-1, Tower A, Menara Atlas, Bangsar Trade Centre,
59200 Kuala Lumpur, Malaysia.
Email: legal@companyinmalaysia.com